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5 Steps to Quickly Determine a Customer’s Backup Requirements
22 Jun 2018 by Nick CavalanciaWith these 4 steps, quickly determine your customer's Backup needs in your very first meeting! Get it right on day 1 & set the tone of great things to come!
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4 Questions MSPs Should Answer Before Offering Backup-as-a-Service
08 Mar 2018 by Andy SyrewiczeIs Backup-as-a-Service something you should be offering to your customer? If you don't already provide BaaS you'll want to know if it is a suitable service for you to start...
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6 Questions on Improving Customer Satisfaction Answered
06 Dec 2017 by Andy SyrewiczeFor an MSP, dealing with customers can be the hardest part of the job. We gathered 6 questions from MSPs to explain how to best deal with those tricky cases
